Loyalty program for pharmacies
The loyalty program for your pharmacy, ready in 5 minutes.
Customers earn points on skincare, personal care and wellness, and swap them for products from your shelves. So they buy their moisturizer or sunscreen from you, not online.
- 30-day free trial, no card
- No apps, no lock-in
- From $18 a month
Pick a template and make it yours in under 5 minutes
Set up in 5 minutes.
No hardware and nothing to install. You set it up yourself in 5 minutes and watch your customers' card come together as you build it.
- Sign up With your email or your Google account. No card needed.
- Design your card Name, logo, colour, style, shop photo and your first reward, with the card coming together live.
- Share your QR Print the poster and cards in your design, show it on a screen or share the link on social media.
Used in 5 seconds.
What your customer does the first time, and what you do every time they come back. No devices, nothing to install.
Only the first time, from their phone's browser.
Find the customer, then either add points for their purchase or redeem a reward, whichever they need. Under 5 seconds.
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Scans your QR
At the counter or on your social media.
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Signs up
With their email or Google account.
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Their card is ready
With their points and a QR to show at checkout.
A customer without a smartphone? They just give their phone number at checkout.
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Find the customer
Scan their QR or type their phone number.
- When they buy
Enter the amount, done
Points are calculated and added for you. The customer sees them right away.
- When they redeem a reward
Pick the reward and redeem it
The ones they can already redeem come first. Points are taken off automatically.
A customer without a smartphone? They just give their phone number at checkout.
Make it all yours, with your brand.
Logo, colors, typeface, light or dark mode and a photo of your shop, all at once on the card, the emails and the posters.
How to set it up in your pharmacy
Only for health and beauty products, never for medicines: that's how you reward regulars and stay within the law.
Recommended setup
- What earns points
- Only health and beauty: skincare, hygiene, sun care, baby care
- Points
- 1 point per dollar on those products
- On joining
- 10 welcome points
- First reward
- A travel toiletry bag, at 60 points
- Big reward
- A sunscreen or a moisturizer, at 200 points
In many countries the law doesn't allow rewards tied to the sale of medicines. When you add points, enter only the amount of non-medicine products.
What each reward costs you
| Reward | Points | Costs you, roughly |
|---|---|---|
| A travel bag with samples | 60 | $1-2 |
| A baby hygiene kit | 120 | $3-5 |
| A moisturizer | 200 | $5-8 |
| A sunscreen | 200 | $5-9 |
Reward with products from your own shelves. Many customers discover a brand this way and keep buying it from you.
An example: Teresa, skincare every month
Teresa buys her face cream and some hygiene products every month, about $35. With the 10 welcome points, on her second purchase she gets a travel bag.
Before summer she reaches a free sunscreen and tries it for the first time. Since then, she buys it from you.
Her prescriptions don't earn points and Apego doesn't store what she buys: only the amount and the points.
Mistakes to avoid in pharmacies
- Points on medicinesIt isn't allowed in many countries. Record only the amount of health and beauty products.
- Generic rewardsA discount voucher adds nothing. A travel bag or a sunscreen from a brand you sell introduces your products.
- Not telling regularsWhoever comes in every month for their cream earns fastest. Offer it at the counter.
“This cream earns you points. At 60 we'll give you a free travel bag.”
Automated emails that bring them back.
Your customers already walk in; the challenge is getting them back. These four emails go out on their own.
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The day they join
UnsubscribeWelcome aboard
Here are 20 points to get you started. Thanks for trusting your local pharmacy!
See my card -
When they reach a reward
UnsubscribeYou can redeem it now!
With your last purchase you reached 150 points. Your sunscreen is waiting at the counter.
See my card -
On their birthday
UnsubscribeHappy birthday, Laura!
Here are 30 points for your birthday. Drop by anytime, we'll be here.
See my card -
When they haven't been in for a while
UnsubscribeWe miss you, Pablo
You have 120 points waiting. You're very close to your sunscreen.
See my card
And more Google reviews, without asking yourself
Apego asks your customers for a review at their best moment, the day after they redeem a reward.
Your QR code, ready for the counter.
A poster to ask for Google reviews or to get your customers to sign up. Show it from your phone, or print it and put it on the counter.
Made for businesses like yours.
Pick yours and see how it would work.
Simple pricing. No surprises.
Try everything free for 30 days, no card needed. Then choose the plan that fits your business.
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Basic
To get started with your loyalty program.
$18 / month $180 / year + tax
Start free- Up to 750 customers
- 2 users for your team
- Unlimited sales and redemptions
- Every feature: automatic emails, stats, team and export
- Customer card and sign-up QR
- Email support
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Pro
RecommendedFor businesses with several locations or ready to grow.
$49 / month $490 / year + tax
Start free- Everything in Basic
- Up to 5,000 customers
- Up to 10 users for your team
- Priority support
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Custom
For chains and businesses with special needs.
Let's talk Priced to what you need
Talk to us- Everything in Pro
- Limits adapted to your business
- Priority support and personal advice on your strategy
- Point-of-sale integration
- Custom website or app development
- 30-day free trial, no card
- 30-day money-back guarantee
- No lock-in: cancel anytime
Prices exclude tax. VAT or other applicable taxes are added at checkout based on your country.
Can I give points on medicines?
Usually not. Many countries, including most of the EU, don't allow rewards or incentives tied to the sale of medicines. When adding points, enter only the amount spent on non-medicine products: skincare, personal care, nutrition or baby care. Rewards should be non-medicine products too. If in doubt, check your local pharmacy regulations.
Does it record which products each customer buys?
No. Only the amount and the points of each purchase are recorded, never the products or any health data. Customers join by accepting the terms and can delete their account whenever they want.
Which rewards do you recommend for a pharmacy?
Products customers already use: a travel wash bag as the first reward, and a sunscreen or a moisturizer for your regulars. Specific products work better than discounts.
Do my customers need to download an app?
No. They scan your QR and their card opens in the phone's browser. If they want, they can add it to the home screen with one tap.
What if a customer doesn't have a smartphone?
No problem. They just give their phone number at checkout and you add their points. They never need to use the website.
How much does it cost?
You start with a 30-day free trial, no card needed. Then the Basic plan costs $18 a month and Pro $49 a month, plus taxes. Pay yearly and get 2 months free. You can cancel anytime.
I bought Apego and it's not for me. Can I get a refund?
Yes. If you're not happy, we refund your payment within the first 30 days.
Start your pharmacy loyalty program today.
Try it free for 30 days, no card needed. Need a point-of-sale integration or your own app? Tell us.